Meet Carlos!
Carlos Gomez launched his Menufy career in August 2020 as a part of our Client Services team. He is an expert at analyzing web traffic and giving our restaurant clients targeted recommendations that will increase customer engagement.
In his role as a web optimization specialist, Carlos helps Menufy's restaurant operators increase their reach and maximize their success with online ordering.
Some refer to Carlos as the Google King because he is the go-to guy for all things Google Business Profile-related and he can always help his coworkers find a solution. In department meetings, he is often the first to share insightful industry tips and solutions with the team.
We spoke to Carlos and his coworkers and found out what he loves about Kansas City and his career path.
What is your professional background?
Well, I have a degree in communication and film production, but I've worked with plenty of restaurants and in customer service throughout my life.
How do your past experiences help you in your current role?
I have led large and small teams of people in film production and customer service, and I've managed businesses with hands-off ownership. I know what our clients see day-to-day and can find and then communicate solutions to their needs quickly.
What do you enjoy about working with Menufy?
We do so much work for a restaurant without the commission percentages for online ordering!
Pick a department you would like to work in for one day.
If I were to switch departments for a day, it would probably be Design, as I have dabbled in creating websites and feel as if I have an aptitude for it. I also really enjoy seeing the quality images some of our clients provide.
What is your favorite restaurant?
The Kansas City area is where we work and play. What do you enjoy most about living here?
What I love about Kansas City is that it's a cultural melting pot. It may be known for BBQ and sports, but behind it all is the drive of many different kinds of people trying to work things out. This is why the food scene here is so exciting!
Here's what Carlos’ teammates think of him!
"I consider Carlos to be one of our most knowledgeable team members on Google business listings. He is always able to help troubleshoot issues with the listings or offer good advice to his team members and clients. He also has a knack for finding unique and interesting food concepts and finding the most hilarious customer reviews on Google." -Taylor Moon, Senior Web Optimization Specialist
"Carlos is always happy to help our clients better their online ordering output. I know I can always count on him" -Leonardo Avila, Web Optimization Specialist
"What can I say? Carlos is amazing! He’s super kind, helpful, and a lot of fun to work with. He’s very good at what he does, and anytime I have questions, he does a great job of getting me the answers I need." - Danielle Roberts, Client Success Specialist
"Carlos, aka the King of Google, is incredibly knowledgeable about Google My Business. He is always willing to help when things get tricky, as they often do. He is very patient and generous with his time and knowledge. Carlos is truly an asset to the web-opt team!" -Kat Willis, Client Success Specialist
Thank you!
There's a clear consensus among Carlos' workmates: He is dependable and an expert at what he does! If we spoke with our online ordering partner restaurants, we are sure they would echo the same praise.
Carlos' willingness to troubleshoot and share his knowledge makes him a valuable member of the Menufy family.
Thanks, Carlos. We appreciate everything you bring to our company!
Stay tuned every month as we get to know the many Menufy employees who make a big impact.
ABOUT THE AUTHOR
Melissa Dimmitt, Marketing Communications Coordinator
Melissa began her digital marketing career nearly a decade ago at a restaurant group. She worked with restaurant managers and executive chefs while coordinating seasonal menu releases, executing photoshoots, and creating fresh digital content.