Menufy's family tree has been growing ever since the company was founded in 2009. We've branched out over the years, adding many talented individuals across multiple departments.
Our dedicated team members have molded our company into what it is today.
This year, we will take time to shine a spotlight on our hardworking employees!
Meet Joana
We recently spoke with Joana Avendano, who joined our organization almost five years ago! Her leadership and outstanding customer support skills contribute to her success as a lead project coordinator.
Joana ensures that our new restaurant partners' online ordering websites go live as fast and smoothly as possible. She works closely with business owners and managers and helps them become familiar with our service and with the best ways to maximize the effectiveness of their new sites.
Find out how she continues to support the restaurant industry and online ordering through her work at Menufy.
Where did your journey in the restaurant industry begin?
Right before Menufy, I was working at Spin Pizza and K-Macho's Mexican Restaurant.
What did you learn from your previous restaurant experience?
In the restaurant world, you experience the best and worst of customer service. Doing that for years helped me understand people just want to be heard and have their problems solved. This carried through really all areas of my life.
With Menufy clients, I take my time to listen to them if there is a concern or question, and I try my best to solve their problem with either my own resources or the collective work of the team.
Why have you stayed with Menufy for nearly five years?
I have enjoyed getting myself exposed to different people, not just our clients but my coworkers. From the beginning, you hear things like "we are very diverse," but it's not until you start working here that you really get to experience the best of everyone's background.
How does your work benefit restaurant operators?
Of course, our multilingual onboarding and support make us amazing!
We work 24/7, and we care about our client's brand and their own success. I like to think we try our best to educate and equip our restaurant owners to be the most successful when it comes to online ordering.
Favorite restaurant in the Kansas City area?
Sichuan Dynasty, yum!
What do Joana's coworkers say about her?
”Joana always makes my day better by making me laugh. She always has a funny, animated story to tell!” -Stacy Allen, Project Coordinator
"She is very helpful in her role. She’s always willing to help, and that makes her an asset to the team. Because of her experience in Menufy, she also has knowledge of different software. This makes her even more valuable." -George Martinez, Project Coordinator
"Joana helped train me when I first came to Menufy, and she was such a wonderful teacher and was always there to help. She is probably the most hard-working and helpful person on our team. She is always prepared, constantly helping anyone who needs help. Not to mention, she's also the most fun goofball who loves FOOD!" -Keaton Burns, Project Coordinator
Thank you!
Menufy appreciates Joana's restaurant experience and her understanding of the industry. Her knowledgeable contributions and bright personality benefit our restaurant partners and her fellow team members.
Thank you, Joana!
Stay tuned as we continue to feature many more Menufy employees throughout the year!
ABOUT THE AUTHOR
Melissa Dimmitt, Marketing Communications Coordinator
Melissa began her digital marketing career nearly a decade ago at a restaurant group. She worked with restaurant managers and executive chefs while coordinating seasonal menu releases, executing photoshoots, and creating fresh digital content.